Insurance Company Revelation

This morning I called Healthy 4 Life center and told them that the insurance states they have not received their referral and that the manager at the insurance company gave me her direct fax number and asked they refax the information directly to her.  The staff faxes not only the referral but also the conformation […]

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Insurance Company Complaint

Ok I have received nothing from the insurance company in over a month.  I am fed up I call the insurance company and ask to speak to management. The head of case management calls me back I explain all of the issues and concerns.  Also going thru all of my documentation she agrees something does […]

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Healthy 4 Life Surgeons

I had an appointment today with the surgeons of the Healthy for Life center at St Mary. They think the insurance company is crazy and fully document why I should be sent back to the University of Chicago and that it is medically beneficial for me to have the duodenal switch procedure instead of the […]

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Healthy 4 Life

I had an appointment today with Dr. Champsey of the Healthy for Life center at St Mary.  He listens to the entire thing I have been thru over the past year and I provide him with the documentation of everything that has been done. He agrees the best solution for me would probably be the […]

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Insurance Bombshell

So the insurance company drops a bomb on us today.  As of May 1st, they no longer cover the University of Chicago as in network since my Hospital has now opened their own Obesity Treatment Center. I will have to start the process all over again and go see this new center and have my […]

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Insurance Documentation Third Time

Ok so we follow another twelve weeks and they again send the paperwork in this time with full progress notes and details each week and everything so we are good now right. Now the case worker for the insurance company is complaining that the progress notes do not have the Primary Care Physicians logo on […]

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Insurance Documentation Again

Ok so the primary care physician sends in the documentation again, and once again they don’t like the information and they say they now want more lab and blood work and want full progress notes on each step of the diet procedure.

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Insurance Documentation Issue

After the 12 weeks on the physician supervised diet, my primary care physician sends in the letter and details of everything we did. The insurance company contacts me and informs me they do not like the documentation and they want actual progress notes and I will have to start the 12 weeks all over again.

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