Ok I have received nothing from the insurance company in over a month. I am fed up I call the insurance company and ask to speak to management.
The head of case management calls me back I explain all of the issues and concerns. Also going thru all of my documentation she agrees something does not seem right.
She has assigned me a new case manager who will contact me tomorrow. She tells me she sees they have not received anything from Healthy 4 Life stating they want me refereed back to University of Chicago, why am I not surprised here.