Insurance Company Revelation

This morning I called Healthy 4 Life center and told them that the insurance states they have not received their referral and that the manager at the insurance company gave me her direct fax number and asked they refax the information directly to her.  The staff faxes not only the referral but also the conformation sheet from the first

This afternoon I receive a call from April my new case manager who apologized for everything that I had been thru and told me she was going to make my weekend.  She then informed me she has approved my surgery back at the University of Chicago Full and in network.  She was sending them the approval information as we spoke.

Is this for real have I finally won?

Posted in Insurance.